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Online consultations

What questions can we answer?

  • General cosmetic advice - which cosmetic treatments would be best for me?
  • How much would a treatment cost for me?
  • What is the cause of my skin rash, lump or bump?
  • What are the treatment options for my skin rash, lump or bump?
  • How long would a cosmetic treatment last?
  • Will my cosmetic treatment be painful?

Online consultations £55

Online consultations: getting the advice you need has never been easier!

Do you want advice about cosmetic treatments? Or do you have a question about a skin problem? But are you unable to come in to see us because you are too busy or do not live in London? Freedomhealthskin has the answer!

Our online consultations are a convenient way to get the answers to a skin concern, be it about cosmetic treatments or skin problems, without the need for a face to face consultation. Online consultations are with either Lee, our Aesthetic Nurse Practitioner, one of our GPs or our consultation dermatologist Dr Lucia. Meet the team.

How do online consultations work?

To start with we ask you to complete a very short online questionnaire about your skin concern and what advice you are looking for. You then need to upload three photographs. If you are looking for general cosmetic advice then it's best to have one photograph taken straight on and then one photograph taken from the left and right side of your face. If you are asking for dermatology advice then ideally we would like one close up of your skin concern and then two photographs from different angles, taken from slightly further away.

The photographs you upload need to be a jpeg or a png and have resolution of at least three megapixels.  Remember that they need to be in focus!

Once you have submitted your questionnaire and photographs the Freedomhealthskin team member who is best suited to give you advice will review them and send you a message to your account. This message will contain advice and answers about your skin concern. You can then ask any follow up questions about the advice. The consultation will then come to an end.

An online consultation costs £55. We aim to review your questionnaire and photographs within one working day and answer follow up questions also within one working day.

Telling your GP

It's important that you keep your GP informed of any treatment that you are taking. If you would like us to inform your GP please discuss this during your consultation. We are very happy write to your GP with a summary of the consultation.

But please be assured that we will not contact your GP without your consent.